Do I need to verify my identity?
Yes. You must complete identity verification before you can receive a Ready Card.
This is required to comply with financial regulations, prevent fraud, and enable the card to operate on traditional payment networks such as Mastercard.
Ready does not process or store your identity verification (KYC) data. Verification is handled by a regulated card issuer, which is responsible for securely processing your information and meeting regulatory requirements.
Completing identity verification does not affect the self-custodial nature of your wallet. You remain in control of your private keys and your funds at all times.
Is the Ready Card self-custodial?
Yes.
Unlike many crypto cards, Ready never holds or controls your funds. Your assets remain in your self-custodial wallet until you authorize a payment.
The Ready Card simply enables you to spend your crypto while you retain full control of your wallet.
What happens if I lose my Ready Card?
If your card is lost or stolen, you can freeze it instantly from the Ready app and request a replacement card.
I received an email from help@ready.co asking about a card transaction. Is it legitimate?
Yes.
As part of their regulatory obligations, the card issuer may occasionally review transactions processed through their services. In some cases, they may ask Ready to contact you and request additional information about a transaction.
Providing this information helps the card issuer meet its compliance requirements and may prevent restrictions from being placed on your card account.
Ready facilitates these requests on behalf of the card issuer but does not process or store your identity verification (KYC) data.