Frequently asked questions

General questions

• How to Delete your Ready Account?
• How to earn yield on Bitcoin?
• Can Ready store/change my billing data if I use it for crypto purchases?
• Why am I getting emails and/or SMS messages from Ready?
• Can I have the same account on two different devices?
• Suggesting a new feature for Ready

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Security & recovery

• Why do I not need a seed phrase in the Ready account?
• Why do you say there is no seed phrase, but I can save my seed phrase in Ready Wallet?
• Does Ready have access to my funds?
• Where can I find my private key?
• Ready Card privacy and security FAQ
• Does Ready have access to my funds?

Ready card transactions

• Why did I receive less cashback that what was mentioned in-app?
• Cashback eligibility and country exclusions
• Frequently asked questions on card KYC
• Ready Card perks and benefits FAQ
• Ready Card: fees and payments

Crypto transactions

• Deprecation of zkSync Lite wallet
• What do "Transaction failure predicted" and "Could not estimate network fee" mean?
• How to recover my wallet offchain - complete guide
• What is the estimated completion time for a transaction?
• Network congestion and your transactions
• Network fees (gas): what do you need to pay?