You can delete your Ready account directly from the app.
Before deleting your account, please review the following information carefully.
1. Make sure your account is empty
If you have any money remaining in your Ready account, transfer it to another account or wallet before proceeding.
Once your account is deleted, you may lose access to any funds left in it.
Make sure any pending transfers have also been completed before deleting your account.
2. Deleting your account won't reset identity verification
If you've started or completed identity verification, deleting your Ready account will not reset your verification status.
Creating a new account with the same personal information may result in a duplicate verification application, which could be rejected.
If you're having trouble with identity verification, please contact us at help@ready.co instead of deleting your account to start over.
3. If you also use Ready X
If your Ready X wallet uses the same email address as your Ready account, remove the email 2FA on your Ready X wallet before deleting your Ready account.
Otherwise, you may not be able to make transactions from your Ready X wallet.
4. How to delete your account
Once you've checked the information above, follow these steps:
- Open the Ready app.
- Go to Settings.
- Select Account & Security.
- Tap Delete my account.
- Follow the on-screen instructions to complete the process.
What happens to my personal information?
Deleting your Ready account does not automatically remove all personal information associated with identity verification or banking services.
Some information may be retained by our service providers, including Sumsub and Due Network, to comply with legal and regulatory requirements.
You can find more details in our Privacy Policy.