Verification links are valid for 10 minutes. If your link has expired, you'll need to restart the action that generated it, such as account creation, wallet recovery, or transaction approval.
Try these steps
- Delete any previous verification emails from your inbox.
- Wait at least 10 minutes before requesting a new verification email.
- Retry the action in the Ready app.
- Wait 1-2 minutes for the new email to arrive. Do not tap Resend during this time.
- Always use the most recent verification email.
If the link still doesn't work
Try the following:
- Open the link on a different device or internet connection.
- If you're using a VPN, try again without it. If you're not using one, try connecting through a VPN.
- Check whether your device has any privacy or tracking protection software installed. Some applications modify verification links by removing the one-time verification code (OTP), causing the verification to fail.
- Open the verification email on a computer and scan the QR code using the camera on the phone where the Ready app is installed.
Still need help?
If the issue persists, contact help@ready.co from your registered email address and we'll investigate it.