No. Ready cannot directly change or delete payment information stored by our payment and verification providers.
When you add money to your Ready account using a bank transfer, two providers help make this possible:
- Due Network provides your virtual bank account and handles the associated banking and payment information.
- Sumsub handles identity verification (KYC) and stores the personal information and documents required for verification.
If you need to update or remove information held by either provider, please contact us at help@ready.co. We'll help you identify the appropriate next steps.
Are my transactions private?
It depends on the type of transaction.
Bank transfers: Incoming funds from bank transfers appear in your Ready account with the label Bank transfer, without displaying the sender's personal or banking details. While the associated transfer may be visible on the blockchain, it does not reveal the personal information associated with your bank transfer.
Transfers to and from crypto wallets: These transactions are recorded on a public network, meaning anyone can view transaction details using Basescan.
While your wallet address doesn't directly reveal your name, your transaction history and wallet balance may be publicly visible.
Your identity verification documents and banking details are not displayed on Basescan.