If you haven't received a verification email from Ready, try the following steps.
1. Check your spam or junk folder
Your email provider may have filtered the message.
If you find the email:
- Mark it as Not spam.
- Add no-reply@ready.co to your contacts or safe senders list.
- Retry the action in the Ready app.
2. Wait before requesting another email
Delete any previous verification emails from your inbox.
Wait at least 10 minutes, then retry the action in the Ready app.
After retrying, wait 1-2 minutes for the email to arrive. Do not tap Resend during this time.
Note: Verification links expire after 10 minutes, so always use the most recent email.
3. Try a VPN
If you still don't receive the email, try the verification process again while connected to a VPN.
4. If the email opens but verification doesn't work
Some privacy or tracking protection software can modify verification links by removing the one-time verification code (OTP), preventing the link from working correctly.
If you have software that blocks tracking or rewrites links, try temporarily disabling it.
Alternatively, open the verification email on a computer and scan the QR code using the camera on the phone where the Ready app is installed.
Still need help?
If none of the steps above resolve the issue, contact help@ready.co from your registered email address and we'll be happy to investigate.