If you received a wallet recovery email that you didn't request, someone may be attempting to recover your wallet.
Contact Ready Support immediately at help@ready.co so we can help you verify whether the email is legitimate and assist you in securing your account.
Can I stop the recovery?
Yes.
Wallet recovery includes a 48-hour security delay. If the recovery request is unauthorized, contact us as soon as possible within this period so we can help you protect your account.
How can I protect my account?
To help keep your Ready account secure:
- Use a strong, unique password for your email account and store it in a password manager.
- Enable two-factor authentication (2FA) on your email account, such as an authenticator app.
- Use passkeys to protect your Ready account. You can enable them in Settings > Account & Security.
- Keep your recovery email account secure and accessible only to you.
What if the email wasn't sent by Ready?
If you're unsure whether the email is genuine, do not click any links or reply to the message.
Instead, contact help@ready.co and we'll help you confirm whether the email is legitimate before you take any action.