Wallet recovery lets you regain access to your Ready wallet if you replace your phone or lose access to your existing device.
Ready is self-custodial, so recovery includes security checks designed to protect your assets from unauthorized access.
There are two recovery methods available, depending on your situation.
Standard recovery (48 hours)
If you still have access to your current device, you can recover your wallet using Ready's standard recovery process.
This is the recommended recovery method when moving to a new phone. It includes a mandatory 48-hour security delay to help protect your wallet.
See: Recover your wallet on a new device
Onchain recovery (7 days)
If you've lost access to your device and didn't complete the security upgrade beforehand, you'll need to recover your wallet onchain with the assistance of Ready Support.
You can see if you have completed the security upgrade when you try to recover: if you are asked about encrypted recovery kit, you didn't go through security upgrade.
To begin the process, contact help@ready.co. We'll guide you through the required steps.
Onchain recovery includes a mandatory 7-day security waiting period before access to your wallet is restored.