Your account enters read-only mode if you reinstall the Ready app or switch to a new device without completing wallet recovery.
In read-only mode, you can view your wallet but cannot perform transactions until recovery is completed.
I still have my old device
If you still have access to your previous device, you can complete the standard recovery process.
- Update the Ready app on your old device to the latest version.
- Complete the security upgrade if prompted.
- On your new device:
- iOS: Enter the passcode incorrectly three times, then follow the Forgot your passcode flow.
- Android: Reinstall the Ready app.
- Continue the recovery process on your new device.
Recovery takes 48 hours to complete.
I no longer have my old device
If you've permanently lost access to your previous device, you'll need to start an onchain recovery.
- In the Ready app, press and hold the Read-only banner for 10 seconds.
- Copy the Signer Public Key that appears.
- Email the key to help@ready.co to begin the recovery process.
The signer public key is not your private key and does not allow anyone to access your funds.
Before recovery can begin, make sure your wallet contains at least 1 STRK to cover the required onchain transaction fees. If your STRK is on another network, you can bridge it to Starknet using a supported bridge such as Layerswap.
Onchain recovery takes 7 days to complete. Progress isn't shown in the app, but you'll receive email updates throughout the process.