Cashback received can vary from what you see in-app for the following reasons:
- Cashback is calculated in USD but is distributed in STRK. The STRK / USD exchange rate could have changed from the time we calculated the payout to the time it was distributed
- Refunds: if you previously received cashback for a transaction that was later refunded, that cashback amount will be deducted during the next month
- Settlements: You transaction will only be eligible for cashback if it has settled fully onchain (that means your transaction has been accepted by the blockchain network). This can sometimes take more time than expected. It can happen that your payment goes through successfully with a merchant, but the transaction is settled on the blockchain days later.