You can delete your Ready account at any time from Settings > Account & Security.
Deleting your account permanently removes your personal information from Ready and cannot be undone. Once your account has been deleted, it can no longer be used.
What personal data will be deleted?
Depending on your account, this may include:
- Your email address.
- Your phone number (if one is associated with your account).
- Your Ready username (legacy accounts only).
- Device and app information associated with your account.
What won't be deleted?
Blockchain data, such as wallet addresses and transaction history, is stored on public blockchains and cannot be deleted.
If you've completed identity verification for services such as Cash Transfers or the Ready Card, your KYC data is processed and stored by our verification provider, not by Ready. They are required to retain this information to comply with legal and regulatory obligations.
Need help?
If you're unable to delete your account from the app, contact help@ready.co from your registered email address and we'll be happy to assist.
I only want to update my email or phone number
You don't need to delete your account.
You can update your email address or switch to passkeys from Settings > Account & Security. If you need further assistance, contact help@ready.co.